Frequently Asked Questions

Do you ship internationally?

No, we offer domestic US shipping only at this time. Shipping costs may vary depending on location and weight.

When will I receive my items?

Please allow 5-7 business days for your order to arrive within the U.S.

What size should I buy?

See our Size Chart here.

Can I make changes to my shipping address?

If there is a mistake in your shipping address please email info@olzanewyork.com as soon as possible that we may try to correct the issue before the order is processed and shipped.

Can I cancel my order?

If you placed an order and wish to cancel, please contact info@olzanewyork.com as soon as possible. Once we process the order it cannot be cancelled.

What is your exchange and return policy?

We accept returns and exchanges of unworn items with tags within 14 days. For more details, please refer to POLICIES.

Contact

FAQ

Policies